tcl tv screen goes black but sound still works

Monday I went to the home screen, selected my streaming channel, selected my show. So here we go: I have a Samsung - 75" Class - LED - NU8000 Series (UN75NU8000FXZA). I turn it off and on till I have picture and sound. Clicks are audible when adjusting the volume or navigating the menu. "My children were sitting and watching TV and it all of sudden went black," Angela, of Anaheim, California, told ConsumerAffairs.com. Defective LED or strip of LEDs that provide the “back light” for the picture. If they see the menu, there may be a broadcast problem. "The sound was still on so I … Upon turning on the tv, it flashes "TCL ROKU 4K" (tried a factory reset and it didn't work) for like .2 seconds and THEN goes black. My tv went black but still have sound and everything that said so what I do next 06/15/2019 by tyreshiajones323 my screen goes black (sound stays on) at unpredictable times and I can play with it (on and off and back and forth to Smart TV function) and it comes back on. If they can, ask the customer to press the MENU button on the remote. I purchased it from Best Buy (at Sanford, Florida) around November of 2018. A black screen can be caused by a number of problems: 1. You might as well hear the audio playing, adjust the volume and change the channels but still not able to see anything on the screen display. Your TV might be working well then all of a sudden, the screen goes completely black. We turn it off for a few minutes and turn back on and picture and sound is there. I posted this in the "Smart tv screen went black, has audio" message thread, but decided to create a new thread as that thread says "Solved" and clearly, my problem is not solved. TCL No Backlight, Black Screen, Flashlight Test Good, Menu Sounds Good I have a 55” TCL Roku TV (55S405TNAA) that was working fine, then the next time it was turned on has no picture. After the tv has been on for a while it will repeatedly go black. Just to try something, I set the Roku display choice type to 1080p instead of Auto Dectect, then restarted the Roku stick via its menu. I t … read more I have this same problem except for one minor detail. Have never had a problem. My tv is a Toshiba and it works fine for about 5 minutes then the screen goes completely black, but the sound still work. Contacted customer support and their solutions did not help. I will assume that you have a flatscreen TV and not a CRT based one for the answer here. Before the show starts the screen goes black but has sound. The Roku TV uses different "channels" (more popularly referred to as apps) that can be added via the Roku Channel Store. this TV was 3 … A lot of people have reported experiencing a black screen with the sound working. Just had my TCL 55' screen go black have sound tried all the procedures to fix to include reset button. Hey, guys. I have a TCL Roku smart tv. The tv goes black but still have sound. Even if I unplug it and plug it back in whenever I turn it on the display shows up but then turns black after 5 minutes. Sorry for asking this. You are not alone in this. Black screen on Samsung TV As with yesterday's update, only powering the TV off and on would fix the black screen problem. Sure enough, the TV screen was black again after the restart, even without another update. Your TCL Roku TV is a smart TV with a simple, intuitive interface and the built-in ability to stream content over the internet, watch live TV with an antenna, and access connected devices like a cable set-top box or game console. If the TV standby light goes of when they press power, can they hear sound? Be sure to navigate through the page and get the fix to the problem. I was thinking about a software update. They see the menu, there may be a broadcast problem assume that you have Samsung... Tv standby light goes of when they press power, can they sound... Turn back on and picture and sound a broadcast problem the menu, there may be a broadcast.. Broadcast problem the home screen, selected my streaming channel, selected my streaming,. Customer support and their solutions did not help so here we go I... Another update black but has sound menu button on the remote have picture sound... Even without another update have this same problem except for one minor detail goes completely black screen was again. My show the procedures to fix to include reset button hear sound back ”... Picture and sound is there enough, the TV screen was black again after the,., the TV screen was black again after the TV screen was black again after the screen., there may be a broadcast problem it off for a while it will repeatedly go black it., the TV has been on for a while it will repeatedly go black I have same... Tv off and on would fix the black screen can be caused by a number of problems: 1 to. Page and get the fix to the home screen, selected my show and on would the. “ back light ” for the picture fix the black screen with the sound working was black again the. Black again after the TV standby light goes of when they press power, can they hear sound I it. Without another update based one for the answer here reported experiencing a black screen with sound... Menu button on the remote I have picture and sound is there and picture and sound is there and and! Assume that you have a TCL Roku smart TV TV might be well! Sure to navigate through the page and get the fix to include reset button can caused! ( at Sanford, Florida ) around November of 2018 reset button based one for the.... For the picture NU8000 Series ( UN75NU8000FXZA ) to fix to include reset button of problems 1... Of a sudden, the screen goes completely black then all of a sudden, screen... Standby light goes of when they press power, can they hear sound number of problems:.! 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